Since this morning you can no longer access your Hotmail account? When trying to log in, are you told that the data entered is incorrect? Have your colleagues just contacted you to ask for explanations about some “strange” emails you sent them in the morning? If you answered yes to at least one of these questions, there’s a good chance your account has been stolen.
Are you perhaps in a situation with no way out? Absolutely not! If you give me a few minutes of your free time, I can show you how to recover a stolen hotmail account through a very simple and immediate password recovery procedure. For completeness of information, then, I will explain how you can prevent this situation from happening again in the future by suggesting some effective security measures that can prevent unauthorized access to your e-mail box.
So, are you ready to get started? Well, then let’s not waste any more precious time and let’s get right into the heart of this tutorial. Make yourself comfortable, take all the time you need to concentrate on reading the next paragraphs, implement the advice I will give you and you will see that you will be able to get your Hotmail account back. I wish you a good read and I wish you a big good luck for everything
Check if your Hotmail account has been stolen
Check if your Hotmail account has been stolen it is essential to proceed, eventually, with its recovery. To carry out this check, connect to this web page, enter yours email address in the appropriate text field and click on the blue button After you. Then enter the password Sign in to your Microsoft account and click the blue button Log in.
At this point, click the button SMS to [il numero di telefono che hai indicato in fase di registrazione]type the last four digits of your phone number in the appropriate text field and click on the button Submit code. The Microsoft team will send you an SMS containing a numeric code, thanks to which you can confirm your identity: enter it in the text field Code and click on the button Verify to complete the operation.
If you have no way of confirming your identity through your mobile number, for example because you have changed your mobile number and have not updated this information in your account, click on one of the other options shown to you, for example Use a verification code from the mobile app or Email to [indirizzo email alternativo]depending on the identity confirmation options you’ve set up for your account.
If you can’t use any of these solutions, click the link I don’t have some of this info and follow the instructions displayed on the screen to verify your identity.
As soon as you have done this verification, you will have access to the complete list of logins that have been made in the last month. If you see logins from devices that aren’t yours, your account has obviously been stolen.
Then click on the link Protect accounts (under the heading Is the business unfamiliar?corresponding to suspicious access) and follow the instructions displayed on the screen, to secure your e-mail box: it is a question of resetting the password and verifying the security information relating to the account.
After completing the procedure to reset your password, you can finally get back your Hotmail account and use it in complete safety. If, on the other hand, you were unable to carry out the verification procedure described above, evidently the cybercriminal who stole your account also proceeded to change your password. You can find useful information on how to proceed in this case in the next chapter of the tutorial.
Recover stolen Hotmail account
If you’re reading this chapter of the tutorial, your Hotmail account has obviously been stolen and you still haven’t been able to get back into it because the cybercriminal who took it over also changed your login password. In this case, how can you recover your stolen Hotmail account? I’ll explain it to you right away.
First, connect to the login page of the site outlook.com (as I already explained in my tutorial on how to access Hotmail, Microsoft has now bundled all its email services into Outlook.com), click the button Log in (located towards the center of the page, on the right), type theemail address that was stolen from you and click the blue button After you.
At this point, you will be asked to type the password to access your account. Since your passkey was changed by the thief who took over your account, click on the link I forgot the password which is placed at the bottom of the login form.
On the page that opens, the Microsoft team will ask you to confirm the email address for which you want to recover the account. After typing it, click the button After you and choose one of the options used to verify your identity.
Put a check mark on items such as Send email to [indirizzo email], SMS to [numero di telefono] or Use my authenticator app and then follow the instructions you see on the screen to proceed. For example, if you have decided to verify your identity through your phone number, type le in the appropriate text field last 4 digits of the phone number and then click on the blue button Submit the code. Within a few minutes, you will receive a numerical code: type it in the text field Enter the code and then click the button After you.
If you have no way to confirm your identity through the cellphone number (for example because you changed your mobile phone number and did not update this information in your account), click on the link I don’t have some of this info and follow the instructions displayed on the screen to identify your identity.
In case you have set up an account recovery code, type it into the next text field and then click the button Use recovery code. If, on the other hand, you haven’t set it, press on No.
In the latter case, in order to regain possession of your account, you must complete a form dedicated to its recovery. First check that, in the field Email address, phone or Skype nameyou have the correct email address to recover, then enter a different email address than the one you are trying to recover in the text field below, labeled Contact email address.
In the text field next to the entry Enter the characters you seethen enter the code CAPTCHA that is shown to you on the screen. If you can’t crack the code, click the button Newso as to generate another one or, if you prefer, click on the button Audio to hear a sound code. After typing in the code, click the button again After you.
As a last step, type the recovery code obtained from the alternative email address, in the next text field that is shown to you, and click on the button Verify.
Now you can finally reset your password and get your account back. To do this, type a secure password in the field New Passwordrepeat it in the field Confirm Password and click on the button After you.
If all went well, you will see the reassuring message “Your account has been recovered“. Finally, click on the button After you and log in by entering your email and your new password in the login form.
While scrupulously following the procedures described above, were you unable to get your Hotmail account back? In this case, I suggest you visit the support page that Microsoft has set up on its website: there you will find other information that will be useful for recovering your account.
How to secure your Hotmail account
After having your Hotmail account stolen, I bet you don’t want to repeat this experience, do you? Then let me give you some advice on how to secure a hotmail account and avoid the theft of access credentials to the latter.
- Use a sufficiently secure password — to be considered secure, the password must consist of at least 15-20 characters (the “minimum union” is 8 characters, but the longer the password, the more difficult it will be to intercept) and must contain nonumbers, letters (both lowercase and uppercase) and symbols,. Furthermore, it must NOT contain elements attributable to you (e.g. your date of birth, the names of your family members, etc.) and must be different from the passwords used for other accounts. If you want to get some more tips on how to create secure passwords, read the insight I posted on the subject.
- Enable two-factor authentication — in this way, even if someone were to intercept your password, they will not be able to access your account because they will not have the second access key, which will be sent by the Microsoft team via SMS to the mobile phone number indicated during activation. To enable two-factor authentication on your account, go to the Security Settings page and log in with your Microsoft account. After that click on the entry Set up two-step verification (in the section Two-step verification) and follow the on-screen instructions.